The Garrett County Chamber of Commercewill be presenting a "Passion for Service: How to Win Customers and Reduce Lost Sales" workshop on May 21st from 8:30 am - 12 pm at Wisp Resort.
Customer Service expert Bill Drury, who was the National Training Consultant for the Zig Ziglar Corporation, will be hosting this workshop that will help your business go to the next level of sales & service excellence and help create lifetime loyal customers. Subjects that will be covered include Stay Motivated; Make a Great First Impression; Create a Vision for Service; Communicate Respect to Every Customer; Personalize your Service; Listen; Handle the Irate Customer; Overcome Stress & Burnout and Handle the Ten Most Difficult Customers.
This workshop has received rave reviews from over 400 of the Fortune 500 companies. Bill Drury has delivered over 1,000 presentations in the last 15 years and has proven to be one of the most effective and entertaining speakers in the industry.
Thru May 20th, the cost to attend is $89 for one person, $79 for five or more and late registration on May 21st is $99 for one and $89 each for 5 or more attendees. If you are a non-Chamber member, the price is $199. To register to attend, please RSVP to Charlotte at charlotte@garrettchamber.comor by calling 301.387.4386 x22.
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